No Refunds or Returns will be accepted for Customized Products.Replacement or Refund will be given only if there is an issue with the product or with it's customization.While we take complete care in delivering the products, we also take follow ups whenever possible as these are gift items. In case there is any issue, it must be reported within 4 to 5 days from the date of delivery. Supporting documents like unboxing images, videos can provide a faster resolution.To be eligible for a replacement or a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a replacement, you can contact us at info@jashpure.com.You can always contact us for any return question at info@jashpure.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your refund, please contact us at info@jashpure.com.
JASHPURE Developed By Sanmisha Technologies
Concept By Shop for Change Fair Trade